Urheilukatu
FI-00250 Helsinki 25
Finland

The Walt Disney Company
Walt Disney Pictures
500 S. Buena Vista Street
Burbank, CA 91521-0643
U. S. A.

July 19th, 2004

      Dear Sirs:

      Let me first say that I am a great admirer of Disney animated features and have enjoyed them all my life. Now that you have restored and released many of your classics on DVD, they gain new life and can be enjoyed repeatedly.
      However, I have encountered some visual quality issues, especially in the Region-2 releases, that I would like to discuss in this letter, hoping that you may find my comments constructive and helpful. You may need to talk some of these issues over with Buena Vista Home Entertainment.
      First of all, I would like to point out that many of the European/Scandinavian releases that I have acquired and viewed with high-quality equipment represent a supreme level of digital craftsmanship. The transfers are excellent, they are made from clear prints, and there are no unnecessary video artifacts in the picture. A few releases reveal, though, that they were probably converted into PAL system from an original NTSC medium and certain problems occurred in that process. I can see the same problems with different DVD players, so they do not arise from a single player’s malfunction. I will demonstrate my observations with a few screenshots from the DVD releases. I encourage you to obtain and view these disks yourselves with a fully PAL-compatible equipment.
      1. My first example comes from the Scandinavian release of Walt Disney Treasures: Mickey Mouse in Living Colour. I noticed immediately that the animated films have considerable black bars on every side of the image:
 

 
These bars are unnecessary, and they also can be seen on a TV set, even if it has some “overscan”. The Chronological Donald doesn’t have such bars. Do they arise from the resolution difference between the NTSC and PAL systems, which has not been compensated properly for, or why are they inserted? They are not present in other material:
 
 
I haven’t seen bars like this in other of your Region-2 releases, although I did notice similar bars in the Finnish release of Hayao Miyazaki’s Spirited Away:
 
 
As you can see, this release has an additional problem: the movie has been released on 24 fps, although in the PAL system, display frame rate is 25 Hz. Because of this speed error, part of the film frames need to be shown interlaced, and you get interlace artifacts and extra motion blur, because the original NTSC medium has been treated as video material, not as film material, in the conversion process. I have noticed this particular problem in some Disney’s extra features, too, like in the Clock Cleaners which is an extra feature in the Scandinavian DVD release of The Great Mouse Detective.
      Another problem in Mickey Mouse in Living Colour is the low quality of the video image. I guess that there are some kind of flagging or deinterlacing problems involved, and the image may also be compressed too heavily. I hope you are more familiar with the technical details than I am, and can correct this problem. Anyway, please look at the following enlarged screenshots:
 

 
 
All the lines, that are almost horizontal, look more like stairs, or a saw blade, or a string of pearls (look at the strings of the ukulele, the edges of the surfboard, Goofy’s fingers etc.). This issue does not impede all your DVD titles for Region 2 (The Chronological Donald is better), so I assume that in this case there were some problems in the NTSC → PAL conversion that could have been avoided.
      In Hawaiian Holiday, there is one frame that looks especially bad, but this may have been caused by film material:
 
 
      I haven’t seen the Region-1 release of Mickey Mouse in Living Color in NTSC. I assume, however, that these problems simply are not present there. (I have Behind the Scenes at the Walt Disney Studio from Region 1, and there the main features are immaculate.) I consider the European/Scandinavian Mickey Mouse in Living Colour to be so defective in quality that I will rather try to buy the Region-1 release. — These low-quality releases for Region 2 undermine the regional encoding system because people will have to buy the U. S. releases anyway in order to obtain the Disney quality. This wastes the two benefits of the PAL system: the slightly better resolution, and the avoidance of 3-2 pulldown effects.
      2. The Scandinavian release of Beauty and the Beast — Special Edition is ridden with similar problems:
 
 
The same applies for Atlantis: The Lost Empire and The Treasure Planet in a lesser degree. Does this image quality tally with that of the Region-1 release?
      3. The Dance of the Pink Elephants from Dumbo is surely one of the most memorable moments ever in animated features. When the pink elephants start marching on the edges of the screen, it creates a metafictional effect.
      I have the Scandinavian DVD release of Dumbo, and its image quality per se is somewhat better than in those features mentioned above when it comes to video artifacts, but there is another kind of problem present: it seems as if the image were slightly “overscanned,” so that all things in the film frame are not visible in the video version, when compared to the theatrical release, for instance. (I had the same feeling with Fantasia.) From time to time, it seems as if tops of hats & mountains and things like that are slightly cut off frame, although you have a feeling that they were drawn complete and should be visible for the sake of visual composition. How do these things look like when compared to storyboards and to the original negative?
      I think this phenomenon is very obvious in the shot where the pink elephants are marching on the edges of the screen:
 

 
 
Aren’t you supposed to see more of their feet than is shown here? If the TV set adds its own overscan to this, you lose even more visual information and the effect is destroyed. Does this correspond exactly to the NTSC release of Dumbo? Should the digital transfer perhaps be made again in order to preserve the original vision of the filmmakers?
      4. I prefer to see movies in their original (theatrical) aspect ratio. Therefore, I had to acquire the German special edition of The Sleeping Beauty, in which the aspect ratio is anamorphic 2.35 : 1, in order to avoid the pan&scan versions. However, shouldn’t this ratio actually be 2.20 : 1 because it was filmed in Technirama 70, not in Cinemascope? The image seems in some occasions to be matted a few lines too heavily:
(See the MPAA approval sign at the bottom.)
 
 
      5. Finally, I hope I would be allowed to make a few suggestions concerning future releases. There are some widescreen features that you haven’t published in anamorphic versions (enhanced for 16 : 9 TVs) so far. I would like to mention especially The Black Cauldron and Lady and the Tramp. They were published on laserdisks with the aspect ratio 2.20 : 1, but those releases weren’t anamorphic. Could I hope for a technically more up-to-date release, made from better prints? I think TRON provides an exellent prototype of how this ratio should be dealt with on DVD and published in PAL format.
      It will be sufficient for me to know that I have made you aware of these impediments in the European releases and that you have the means and will to avoid them in the future, and perhaps to improve the present releases.

Yours sincerely,   Markus Lång
  Markus Lång
internet mlang@elo.helsinki.fi

 

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